Your first session is an intake appointment, which means we’ll spend time getting to know you and understanding what’s been going on. We’ll talk about what brought you to therapy, your history, and what you hope to work on. You don’t need to have everything figured out - this is simply a starting point for us to build a picture of what’s happening and how we can help.

Most clients start with weekly or biweekly sessions. As therapy progresses, we may meet less often depending on your goals, schedule, and comfort level. We’ll make that decision together - therapy should work for your life, not against it.

Many extended health care benefit packages cover services provided by Registered Psychotherapists. Please connect with your insurance provider to see if you have coverage prior to booking. You will be provided with a receipt upon payment of service to file an insurance claim.

If you don’t have insurance or have an insurance plan with limited psychotherapy coverage and cost is a barrier to service for you, a sliding scale option is available. Sliding scale consists of reduced-fee sessions to increase accessibility of service to those in need on a temporary basis.

Yes. We offer secure, confidential virtual therapy across Ontario as well as in-person sessions in Kitchener-Waterloo. Many clients use a mix of both depending on their needs and schedule. We also offer telephone therapy.

It depends on what you’re hoping to work on. Some people come for a few months to focus on specific goals, while others stay longer to work through trauma, relationship patterns, or self-growth. There’s no set timeline; progress looks different for everyone.

That’s okay! You don’t need to have an agenda. Some of the most meaningful work happens when we simply notice what comes up in the moment. We’ll guide you with questions and reflection so you never feel lost in session.

After receiving your inquiry, we will contact you to book a complimentary consultation. A consultation is 15 minutes in length. We will ask you a few questions about what you are looking for in therapy and you will have space to ask any questions you may have. After the consultation, we will send you an email and if you would like to begin therapy, you are welcome to book an initial session.

Yes. Our therapists are 2SLGBTQIA+ affirming and experienced in supporting clients of all gender identities and sexual orientations. Our practice is deeply committed to providing inclusive, identity-affirming therapy for everyone.

We require at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours’ notice will be charged the full session fee. If something unexpected comes up, please reach out to us as soon as possible to discuss options.

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